Contact Merley Chains
A specialist answers the phone, not a call centre. Send a part number, a photo or a drawing and we'll usually quote the same day.
Find us
Malvern Chains Ltd, trading as Merley Chains
Upper Interfields, Leigh Sinton Road,
Malvern, Worcestershire, WR14 1UT
- Phone: 01886 830 117
- Email: info@merleychains.com
- Open Monday–Friday, 8:30am–5:00pm
- Order by 1pm for next-day delivery (UK mainland, stocked items)
- Carriage is quoted with every order, so there are no surprises on the invoice
Directions: search "WR14 1UT" in your maps app. We deliberately don't embed a map here, because this site sets no cookies or trackers.
The more of these in your first message, the faster the quote, but any one of them is enough to start:
- Chain or part number, even a partial one
- A photo next to a rule, side-on and top-down
- Pitch, roller diameter and inner width
- A drawing or the worn part itself, posted to us
Tell us what you need
The more you can give us, the faster the quote, but if all you have is a photo and a machine that's stopped, send that. We'll take it from there.
What helps us quote fast
- A photo of the chain next to a rule, side-on and top-down
- Pitch, roller diameter and inner width if you have them
- The pitch count or overall length you need
- A drawing, or the worn part posted to us
Can't identify it? That happens all the time. Read how to identify a roller chain, or just send the photo.
Before you call
Can I collect from Malvern?
Yes. Stocked items can be collected from our Malvern warehouse during opening hours. Call ahead and we'll have it ready for you.
I don't know what chain I have.
That's normal. Read our guide to identifying an unknown chain, or skip it and send a photo with a rule in shot. We identify chains every day.
Do you have an online enquiry form?
Yes. The quote form above delivers straight to our inbox. Secure drawing upload is still to come; for now, attach drawings when we reply, or email them directly. Phone reaches the same specialists just as fast.
Machine down?
Call us. Identifying the chain and getting it moving is what we do. Order stocked items by 1pm and they go out the same day.