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Technical guide · Diagnosis

Chain fault finding: what your failure is telling you

Cracked plates, stiff links, chain climbing the teeth: each failure has a cause, and fitting a new chain without fixing it just buys the same failure again.

Worn chain and sprocket on a timber conveyor
Before you replace it, read it

A failed chain is evidence

Chains rarely fail for no reason. The way a chain fails tells you why it failed, and if you fit a new one without reading that evidence, the new chain will fail the same way. Cracked plates are a different problem from stretched joints; a chain that climbs the teeth is telling you something different again.

Use the table below to work from the symptom back to the cause. If you're not sure what you're looking at, photograph the failure and send it to us. We read worn and broken chain every week, and we'll tell you whether the fix is a new chain, a better specification, or something on the machine itself.

Fault finder

Symptom, cause, remedy

The common failure modes in roller chain drives, and what each one is telling you.

SymptomLikely causesWhat to do
Excessive noiseSprockets misaligned · too much or too little slack · chain fouling a guard or guide · loose chain guard or bearing · poor or no lubrication · chain pitch too large for the driveRe-align sprockets and shafts · adjust centres or take-up · find and remove the obstruction · tighten fixings, check bearings · establish proper lubrication · review the chain selection
Chain vibration or whippingToo much slack · centre distance too long · stiff linksAdjust the tensioner · fit an idler · lubricate or replace the chain
Chain climbs the sprocket teethExcessive slack · inadequate lubrication · overloadFit a tensioner · lubricate · reduce the load, or move up to a stronger chain
Chain has gone stiffInadequate lubrication · corrosion · excessive load · misalignmentClean the chain and establish correct lubrication · move to a corrosion-protected chain · reduce load or fit a suitable-strength chain · re-align sprockets and shafts
Wear on the inside of the link plates, and one side of the sprocket teethMisalignment; this is the classic signatureRe-align sprockets and shafts; replace chain and sprockets together if wear is advanced
Galling on pins and bushesOverload · inadequate lubricationCorrect the lubrication · replace the chain once elongation passes the functional limit
Fractured link platesExtreme overload or shock loadingInspect the drive to find the source of the high load; consider heavy-series or higher-capacity chain
Broken pinsExtreme overloadInspect the drive for the cause; redesign with a higher-capacity chain
Broken offset-link pinsOverloadSingle-pitch offset links are not recommended for demanding drives. Redesign using a higher-capacity chain and an even pitch count
Turned pinsOverload · inadequate lubricationReplace the chain as soon as possible · reduce shock loading or fit a stronger chain · lubricate properly
Fatigue failureExtreme or repeated overloadInspect the drive; redesign using a higher-capacity chain. This is where heavy-series chain earns its keep
Cracking (unusual, brittle-looking cracks)Stress-corrosion crackingProtect the chain from the corrosive environment, or specify an anti-corrosion / stainless steel chain
Broken rollersForeign material trapped between chain and sprocket tooth · fatigueShield the drive from debris · review chain speed and load
Worn plates (wear on the bottom edges)Plates rubbing on guides or tracksReplace the chain once wear exceeds about 5% of plate height
Uneven elongation of two parallel-running chainsThe pair was not matched on length when fitted · one chain lubricated or loaded more than the otherReplace as a matched pair, cut to the same length from one batch. Never renew one side alone; on wire-belt and twin-strand drives we supply matched pairs as standard
Wound or opened rollers (roller material peeling or unravelling)Roller running against an abrasive product or misaligned guide · under-lubrication letting the roller skid rather than rollShield the roller path from abrasion · correct alignment and lubrication · consider a plastic-roller or non-marking chain where the roller contacts product
Discolouration of the chain (blue, straw or dark bands)Overheating from friction — almost always a lubrication or overload problem · or heat from the process itselfEstablish correct lubrication and check for binding · for genuine high-temperature duty specify a heat-rated chain (self-lube FGH runs to 220°C) rather than accepting the discolouration
One-sided wear of rollers, bushes and the inner platesSprocket and shaft misalignment, the same root cause as angled tooth wearRe-align sprockets and shafts with a straightedge; replace chain and sprockets together where wear is advanced
Open or broken connecting linksSpring clip fitted backwards or dislodged · connecting link under-specified for the drive · vibration working the clip looseFit the spring clip with its closed end facing the direction of travel · on demanding drives use a riveted endless joint instead of a slip-fit link — see Links, lengths & odd pitch counts
Rust and corrosionThe environment is attacking an unprotected chain: washdown, damp store, chemical exposureMove to a coated, stainless steel or self-lube specification matched to the environment — see the corrosion coating comparison

Two related guides: how to measure chain wear (chains are worn out at 1.5–2% elongation) and standard vs heavy-series chain (the right answer for cracked plates, the wrong answer for wear).

The four root causes

Nearly every chain failure traces back to one of these

Whatever the symptom, the underlying cause is usually one of four things, and three of them are free to fix:

  • Lubrication. The pin–bush joint is a bearing. Run it dry and it machines itself. The single most common cause of short chain life.
  • Misalignment. Shows as wear on the inner faces of the plates and one side of the sprocket teeth. Costs nothing to check, ruins chains quietly.
  • Overload or shock. Cracked plates, broken pins, fatigue. The chain is the messenger, not the culprit. Find what's loading it.
  • Contamination. Grit, bark, dust and swarf act as grinding paste in the joints. If the environment can't be cleaned, the chain specification can be changed.
Send us the evidence
A photo usually tells us

Photograph the failed section next to a rule, plus the sprocket teeth if you can. We'll tell you what failed and why, and if a cheaper standard chain would do the job, we'll say so.

Common questions

Straight answers

My chain keeps stretching. Should I fit a stronger one?

Probably not. Elongation is wear in the pin and bush, and a heavy-series chain has the same pins and bushes, so it wears at the same rate. Fix the lubrication, alignment or contamination first, or move to a sealed, self-lubricating or corrosion-protected specification.

The plates on my chain are cracking. What does that mean?

Cracked or fractured plates point to overload or shock loading, not wear. That is the failure heavy-series chain is designed to resist: thicker plates give far better fatigue and impact resistance. Send a photo and we will confirm before you spend.

How do I know when a chain is worn out?

Measure elongation: over 10 or more pitches, under light tension. Most industrial drives are at the end of chain life around 1.5–2% elongation, and sooner on large sprockets. See our guide to measuring chain wear.

My new chain wore out quickly. Why?

The usual culprit is fitting a new chain to worn sprockets: the tooth profile no longer matches the chain pitch, so the new chain wears rapidly to match the old sprocket. Chain and sprockets are a matched pair, where wear is advanced, replace them together.

Not sure what you are looking at?

Send a photo of the failure and the sprocket. We read worn chain every week, and we will tell you if the fix is cheaper than a new chain.

Based in Malvern
Supplying UK industry from our own warehouse
Order by 1pm
Same-day dispatch and next-day delivery on stocked items, UK mainland
Cut to your length
Made to measure from bulk coil, links fitted, spec kept on file
Assembled in Malvern
Bespoke chain built up and modified in our own workshop